Apple @ Work: Contemplating an MDM migration? Listed below are some issues to recollect

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Apple @ Work is solely delivered to you by Mosyle, the one Apple Unified Platform. Mosyle is the one resolution that integrates in a single professional-grade platform all of the options essential to seamlessly and robotically deploy, handle & defend Apple gadgets at work. Over 45,000 organizations belief Mosyle to make thousands and thousands of Apple gadgets work-ready with no effort and at an reasonably priced value. Request your EXTENDED TRIAL right now and perceive why Mosyle is every little thing it is advisable work with Apple.

There’s by no means a very good time emigrate between machine administration distributors, however typically its vital. If your whole gadgets are deployed on the similar time (on a lease, and so on.), you’ll be able to time these machine refreshes with the brand new machine administration deployment; in any other case, you’ll be migrating mid-flight. The tip objective is to make sure that end-users haven’t any disruption.

About Apple @ Work: Bradley Chambers managed an enterprise IT community from 2009 to 2021. By means of his expertise deploying and managing firewalls, switches, a cell machine administration system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will spotlight methods wherein Apple IT managers deploy Apple gadgets, construct networks to help them, prepare customers, tales from the trenches of IT administration, and methods Apple might enhance its merchandise for IT departments.

Why are you migrating?

Earlier than you pull the set off, it is advisable be sure to’re making the precise choice. Are you switching merely for value causes, or are there technical challenges your present MDM just isn’t permitting you to fulfill? Is it tough working with the help group, and you’ve got unresolved points?

Migrating to a brand new machine administration vendor could be difficult, costly in value and labor, and extremely disruptive to productiveness. There are causes emigrate, however earlier than you start, it is advisable doc how your current vendor just isn’t assembly your wants and be certain that your new vendor can clear up that drawback.

Planning is totally important

When planning your MDM migration, you’ll wish to begin with a complete planning doc and challenge administration plan. You’ll wish to outline the scope of the migration, establish the interior stakeholders concerned, and set up clear aims and timelines.

Clients first

A wholesome IT division is one which views finish customers as their clients and focuses on placing their clients first. With a MDM migration, you’ll wish to be certain that the consumer expertise is on the forefront of the technique. One factor to recollect is that MDM is a device for IT first, so finish customers merely view it as a method to obtain insurance policies, apps, and so on. They only need their gadgets to work. Whereas your group is perhaps excited in regards to the migration, for finish customers, it’s simply one other process. You’ll wish to be certain that your migration path is as friction free as doable, dates are communicated, and coaching is completed.

Doc every little thing

Documentation is every little thing with regards to MDM migrations. This consists of getting ready detailed documentation on the variations between the previous and new MDM platforms, why the corporate is altering (transparency is essential), and offering coaching periods that may assist bridge these gaps. It’s additionally necessary to have a devoted group to deal with queries and points that come up throughout and after the migration. I like to recommend setting a one-month migration window the place of us can migrate themselves. Encourage of us emigrate early to keep away from future downtime when their Macs could be in difficult center state.

Technical issues

Tackle technical challenges by selecting the best time to conduct the migration to attenuate affect on enterprise operations. The tip of the quarter or fiscal 12 months just isn’t the time to kick off this migration. Discover a time when of us aren’t touring (not round conferences, key occasions, summer time trip, and so on). You’ll additionally wish to take a look at the migration course of completely earlier than going totally dwell can forestall many post-migration points. Don’t belief the distributors course of – confirm it and doc each step.

Wrap up

After the migration, repeatedly collect consumer suggestions to handle any points promptly. Something associated to MDM migration needs to be thought-about a P1. IT kicked off the challenge, so IT should help it. MDM migration can appear overwhelming, however the course of could be considerably streamlined with the precise preparation, a concentrate on consumer expertise, and efficient change administration. TL;DR: The important thing to a profitable migration isn’t just in selecting the best resolution but in addition in managing the change and making your finish customers blissful.

Apple @ Work is solely delivered to you by Mosyle, the one Apple Unified Platform. Mosyle is the one resolution that integrates in a single professional-grade platform all of the options essential to seamlessly and robotically deploy, handle & defend Apple gadgets at work. Over 45,000 organizations belief Mosyle to make thousands and thousands of Apple gadgets work-ready with no effort and at an reasonably priced value. Request your EXTENDED TRIAL right now and perceive why Mosyle is every little thing it is advisable work with Apple.

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